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The Role & Responsibilities of a Stage-Gate® Process Manager

Date: TBD
City: TBD
Workshop Trainer: TBD


The Link Between Stage-Gate Success and Process Management

“No system, no matter how good, ever implemented itself. It needs someone to make it happen. That’s the role of the Process Manager. To my knowledge there has never been a successful installation of Stage-Gate without a process manager in place.”
Stage-Gate® creator - Dr. Robert Cooper

When you scan the roles and responsibilities of a typical Stage-Gate® Process Manager you can see why this is true! He or she will lead the implementation effort, assume responsibility for:

  • Sustaining, updating and improving the system,
  • Providing or direct all training initiatives,
  • Using portfolio management techniques to ensure the right projects are being worked on,
  • Tracking each and every project in the pipeline,
  • Evaluating performance and measure success,
  • Facilitating and referee gate meetings,
  • Providing coaching and resources to project teams,
  • Overseeing the product development IT system and
  • Constantly scanning the horizon for new techniques and tools to elevate product development and project management capabilities.

It is clear that if you have a Stage-Gate idea-to-launch process having a Process Manager is not quite enough - you need one that is fully trained for the job at hand!

Lever the Six Roles of an Effective NPD Process Manager to Elevate Product Development Performance

A NPD Process Manager's job profile can be split into six discrete but complementary roles:

  1. Process Expert
  2. Educator
  3. Process Coordinator
  4. Gate Facilitator
  5. Score Keeper
  6. Change Agent / Champion

Mastering each of these is critical for achieving success in the position. For each of these roles the course will outline the core responsibilities involved and the ideal competencies required, i.e. skills, knowledge and behaviours. Through interactive exercises and personal planning activities, attendees will complete personal and business development action plans to ensure that the program has practical application back in the workplace.

“I had the privilege to participate in the best professional business course of my life: "The Role & Responsibilities of a Stage-Gate Process Manager". The course is perfectly crafted so that participants get to really understand this role's key points (challenges and caveats all together). I took a lot of (paper and mental) notes that I KNOW I'll put to good use right away! But it's the course presenter, Michael Phillips, who managed to get the audience's synergy: his knowledge, energy and sense of humor got the best out of each participant, and of the whole team. I left this course fully charged & inspired to step out of my comfort zone while pushing the "process" boundaries. Thank you!"

Horatiu Tuca, MBA
MCCG Company

The Role & Responsibilities of a Stage-Gate® Process Manager

Date: TBD
City: TBD
Workshop Trainer: TBD


Day One Agenda

9:00 - 9:15 am Introduction and Purpose
9:15 - 10:45 Overview of the Role of the Innovation Process Manager
10:45 - 11:00 Networking Break
11:00 - 12:00 pm Role 1 - The Process Expert
12:30 - 1:30 Networking Lunch
1:30 - 3:00 Role 2 - The Champion of Change
3:00 - 3:15 Networking Break
3:15 - 4:45 Role 3 - The Educator
4:45 - 5:00 Wrap up and Q&A
5:00 End of Day 1

Day Two

9:00 - 9:15 am Recap of Day 1
9:15 - 10:45 Role 4 - The Process Co-ordinator
10:45 - 11:00 Networking Break
11:00 - 12:20 pm Role 5 - The Gate Facilitator
12:30 - 1:30 Networking Lunch
1:30 - 3:00 Role 6 - The Score-keeper
3:00 - 3:15 Networking Break
3:15 - 3:45 The role of the Process Manager in your business
4:45 - 5:00 Wrap up and Q&A
5:00 End of Workshop

“Mind blowing, enlightening training. It helps you discover a lot of new levers for Process Managers and provides structure to the role.”

Josep Maria Prat,

The Role & Responsibilities of a Stage-Gate® Process Manager

Date: TBD
City: TBD
Workshop Trainer: TBD


Enrollment Information

Crowne Plaza San Jose - Silicon Valley | 777 Bellew Drive, Milpitas, CA

Enrollment Fee:
$1,595 USD/person. Fee includes all workshop materials, luncheon and refreshment breaks.

Save Up to $300:

  • Save $300 - register now to receive the Early Bird Discount (limited-enrollment offer).


Benefits of Team Attendance

If you can bring colleagues to the event, so much the better… this initiative requires a team effort and it’s always good to have a small team, rather than just one person, to implement what’s been learned.

Contact Sue Phillips at +1-905-637-8797 or by email for more seminar information and group discounts.

Cancellation Policy

Should you be unable to attend for any reason, please inform us in writing no later than thirty business days prior to the event start date for a credit voucher for the full amount. If you prefer, a refund less a $200 US non-refundable deposit will be issued. No refunds will be given for cancellations received within thirty business days of the event.

“One of the best courses I have attended for an in-depth discussion on “real-world” examples.” ”

Phil Pritchard,

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